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Child Support Agency
Mission Statement
The Child Support Enforcement program is operated through the cooperative efforts of federal, state, and local government. The agencies originated to set and enforce child support and insurance orders; the idea being, if both parents supported the children the burden would not fall upon the tax payers via county aid. The Child Support Agency and the agency attorney do not represent either parent or the children but represent the interests of the state.

The program is designed to:
  • Collect support payments including:
    • Child support
    • Family support (combined support for both the children and the custodial person in a child support case), and
    • In cases where there is an order to make separate child support and spousal maintenance payments (alimony) to collect both child support and spousal maintenance.
  • Establish court orders obligating parents to pay child support and provide health care for their children, including health insurance coverage;
  • Establish paternity on behalf of children whose parents were not married to each other at the time of the child's birth;
  • Find parents who are not paying support and locate their income and assets, when necessary to establish or enforce a child support order; and
  • Take administrative and legal actions necessary to enforce a support order when parents fail to pay the support they have been ordered to pay

The child support program is authorized by federal law, and is operated in accordance with federal and state laws and regulations.

Custody & Placement Issues
Please keep in mind that matters of legal custody and physical placement are separate from the financial support of children. Wisconsin’s child support program has no authority to modify or enforce custody or placement orders and child support agencies do not address these matters. Contact your local Family Court Commissioner (communications must be written and include case number) at:
113 S. Main St.
Greenwood, WI 54437

or seek private counsel for help in settling custody and placement disputes.

If all parties agree to change placement, you can complete the Stipulation and Order to Change and forward to the Clark County Clerk of Courts office with the required filing fee of $50.00 to:
517 Court St, Room 405
Neillsville, WI 54456

Instructions for filling out the form can be found here.

Payments are not considered “late” until a payment is more than 30 days overdue. The county agency is prohibited from receiving cash payments. For child support payment information please refer to Child Support Online Services (CSOS). Send payments to: Wisconsin Support Collections Trust Fund (WI SCTF), P.O. Box 74200, Milwaukee, WI, 53274-0200.

Job or Address Changes
Submit the changes in writing or notify the agency at the above address or phone number within 48 hours.

Contact Us

Stacy Otto

517 Court St.
Room 504
Neillsville, WI 54456

Ph: (715)743-5213
Fx: (715)743-5290

Clark County Courthouse
Hours:  8 a.m. to 4:30 p.m.
517 Court St., Room 301
Neillsville, WI 54456
Phone: (715) 743-5148
Fax: (715) 743-5154